Case Information Statement Technical Support

New Jersey's top family law software incorporates the latest Child Support Guidelines, tax tables, and more. Fully compliant with current law, the program includes built-in CIS pages, sole/shared worksheets, custodial and non-custodial other dependent worksheets and commonly needed forms in Word format (such as insurance certification, complaint for divorce etc.), current tax tables, current support award tables and a complete text of guidelines, all in one package.

Live technical help is always available during business hours. Because we understand that many customers prefer to learn at a time and pace of their choosing, we also offer convenient web-based training options to teach you how to use your software and help you discover all the useful program features.

Technical Support Options:

• One year free phone technical support – When you call Monday through Friday, 9 a.m. to 5 p.m., you can expect to talk with a technical support representative. We don’t use voice mail.
• Weekly Webinars – Check the upcoming weekly webinar schedule. Webinar participation is an excellent way to learn every aspect of your software and get answers to your questions.
• Product Training Videos – Watch videos to learn how to use software. We have designed these videos in such a way that you can choose to learn about a specific feature or watch the entire presentation.
• FAQs – Get answers to frequently asked questions about each product.
• Article Library – Find information on the best methods to automate law office, title and escrow company tasks, increase productivity and boost profits.

When you need immediate help to resolve a technical issue, call us at 732-398-0136 or 0436. You may also email our support group at: support@easysoft-usa.com.